Saturday, November 07, 2009
Boken down
You can't start the car engine and never turn off. I am speaking about myself. I have been sick for the past 3 days. I have to take an exam a day later due to bloody sickness. Now, have tonnes of work above my head for the final two weeks, I am struggling to cope. Hopefully I will recover soon.
Sunday, October 25, 2009
The time of the year
It's the time of the year again. KC's stressed out. Just don't feel like doing my work at all. It's just so much and never ends. 4 courses, 5 exams, 6000 words, 2 reports, 1 field trip report, 4 weeks to go. It's just sickening. Experiencing the same thing last year, I thought I could cope this time round, but no, I can't.
Can't wait to get done with everything and fly home.
Can't wait to get done with everything and fly home.
Monday, October 19, 2009
Updates 2
Things have been quite shitty lately. Just not going on well.
I did not know MAS has such shit services. For those who don't know, MAS is Malaysia Airlines. So the story starts. I wanted to change my flight to a day later cos a bunch of my friends are going on the same flight. So I called them up three times, each to different department:
1. A guy in the call centre demanded 125 to change the ticket. But as far as i am concerned, i bought the so called most expensive ticket (MHflex)because i know i will change the flight one day, and its free of charge. So he asked me to call the ticketing office in Australia to check.
2. I called the ticketing office, took like half a day to get through. Thought she could resolve this problem, but no, she instead ask me to call the internet booking department in KL.
3. Feeling like an obidient dog following instructions, I called up the department and it took me 10 minutes waiting on the phone to get through to this 'friendly' lady. So she started to speak bahasa to me. I don't know why although I 'pressed 1 for English'. Knowing my spoken Malay was so horrible I am still continuing it. She came up with all sorts of reasons just not to give me a change.
First she said because the rules said I have to pay 125. So I told her that i bought the MHflex ticket, which says no charges to changing of date.
Then she came up with another shit excuse, because I bought cheap flight coming into Sydney but expensive flight going into KL, I am obliged to pay the penalty because they follow the cheap flight rules. I being 'keras kepala' still not letting it go.
Unhappy, she went to consult her boss I suppose, she came back. OK, this time can change but not the flight that I wanted but the next flight on the same day. We both are really unhappy because my phone showed up 30 minutes of conversation, and I do not want to prolonged it with her. She might come up with another excuse. Maybe the flight is full or something. We had small yells at one another. From her change of tone, I know she is pissed off, so am I.
She quickly transferred me to Customer Service department. MAS is really good at transferring people, that is for sure. This lady this time was really nice. I guess you have to put experienced people in the customer service. Without waiting, she called the ticketing department and asked what's wrong with the date changing. She phoned me back in 5 minutes and told me the situation and they are willing to change my ticket for free. I am not being a cheapo in this case, but rather fighting for customers' rights.
So all cool, an hour later I received another call from the Customer Services lady, teeling me that the flight fare for the cheap class of the economy class is full. So I am now in the waiting list. Haha, what a day! Was just thinking how efficient MAS is in their internal organisation. They seemed pretty good in in-flight services, but nah, not their administrations. But I guess you can see the attitude difference between highly trained employees and some other shit employees.
I did not know MAS has such shit services. For those who don't know, MAS is Malaysia Airlines. So the story starts. I wanted to change my flight to a day later cos a bunch of my friends are going on the same flight. So I called them up three times, each to different department:
1. A guy in the call centre demanded 125 to change the ticket. But as far as i am concerned, i bought the so called most expensive ticket (MHflex)because i know i will change the flight one day, and its free of charge. So he asked me to call the ticketing office in Australia to check.
2. I called the ticketing office, took like half a day to get through. Thought she could resolve this problem, but no, she instead ask me to call the internet booking department in KL.
3. Feeling like an obidient dog following instructions, I called up the department and it took me 10 minutes waiting on the phone to get through to this 'friendly' lady. So she started to speak bahasa to me. I don't know why although I 'pressed 1 for English'. Knowing my spoken Malay was so horrible I am still continuing it. She came up with all sorts of reasons just not to give me a change.
First she said because the rules said I have to pay 125. So I told her that i bought the MHflex ticket, which says no charges to changing of date.
Then she came up with another shit excuse, because I bought cheap flight coming into Sydney but expensive flight going into KL, I am obliged to pay the penalty because they follow the cheap flight rules. I being 'keras kepala' still not letting it go.
Unhappy, she went to consult her boss I suppose, she came back. OK, this time can change but not the flight that I wanted but the next flight on the same day. We both are really unhappy because my phone showed up 30 minutes of conversation, and I do not want to prolonged it with her. She might come up with another excuse. Maybe the flight is full or something. We had small yells at one another. From her change of tone, I know she is pissed off, so am I.
She quickly transferred me to Customer Service department. MAS is really good at transferring people, that is for sure. This lady this time was really nice. I guess you have to put experienced people in the customer service. Without waiting, she called the ticketing department and asked what's wrong with the date changing. She phoned me back in 5 minutes and told me the situation and they are willing to change my ticket for free. I am not being a cheapo in this case, but rather fighting for customers' rights.
So all cool, an hour later I received another call from the Customer Services lady, teeling me that the flight fare for the cheap class of the economy class is full. So I am now in the waiting list. Haha, what a day! Was just thinking how efficient MAS is in their internal organisation. They seemed pretty good in in-flight services, but nah, not their administrations. But I guess you can see the attitude difference between highly trained employees and some other shit employees.
Saturday, October 10, 2009
Updates
If not waiting for mum's call I would have been in my bed now. I am absolutely crap at holding onto my words, no such policy as two posts per month from now on. Things have been fairly good nowadays. As usual, work started piling up. I can forsee this would be the worst semester ever. I know I have said this almost every semester, but it really is. When am I gonna be good at time management?. I don't need super excellent results, I just need some good time management to avoid stress.
The New Zealand field trip was a great one, definitely one of my top three favourite destinations. It could have been my top if the weather behaved properly. I like rain, but not when I am camping. One of the best records we had during the trip was to not have a single day without rain. Thats quite an achievement knowing that it is out of human control. Haha. Another decent record was not having an opportunity to bathe for nearly 60 hours. Almost all of us were absolutely disgusted, but that's hardcore camping. Thank god we camped at better areas after the frist two days of nightmare.
Never could I have thought of going to these places. Highlights of this trip are White Island and geothermal regions. Biggest regret of this trip is to miss the bungy jumping. I don't usually look back, but this time I must say, it's quite a regret.
The sceneries - spectacular. If you could remember Mild Seven Cigarettes advertisement, that's how it looked like. The 821m Putauaki Mt. made me sweat like nobody's business when trekking up. The effort eventually paid off when reaching the crater, which teels us a former volcanic cone. Climbing up to its highest point at the edge of the crater, the 360-degree view was awesome. White Island, geothermal power plant, and a rift zone were evident.
All in all, the trip was great. I get to meet a couple of my long lost friends since primary and Agnes too. For those who lost in touch with her, she is down under. Seeing Dalila and Vimalan was some sort of nostalgic experience. Haven't met them for more almost 9 years, at least still have somethings in common to chat about.
My New Zealand pictures can be seen at the following URL.
http://www.facebook.com/home.php#/album.php?aid=113229&id=520548450&page=3
The New Zealand field trip was a great one, definitely one of my top three favourite destinations. It could have been my top if the weather behaved properly. I like rain, but not when I am camping. One of the best records we had during the trip was to not have a single day without rain. Thats quite an achievement knowing that it is out of human control. Haha. Another decent record was not having an opportunity to bathe for nearly 60 hours. Almost all of us were absolutely disgusted, but that's hardcore camping. Thank god we camped at better areas after the frist two days of nightmare.
Never could I have thought of going to these places. Highlights of this trip are White Island and geothermal regions. Biggest regret of this trip is to miss the bungy jumping. I don't usually look back, but this time I must say, it's quite a regret.
The sceneries - spectacular. If you could remember Mild Seven Cigarettes advertisement, that's how it looked like. The 821m Putauaki Mt. made me sweat like nobody's business when trekking up. The effort eventually paid off when reaching the crater, which teels us a former volcanic cone. Climbing up to its highest point at the edge of the crater, the 360-degree view was awesome. White Island, geothermal power plant, and a rift zone were evident.
All in all, the trip was great. I get to meet a couple of my long lost friends since primary and Agnes too. For those who lost in touch with her, she is down under. Seeing Dalila and Vimalan was some sort of nostalgic experience. Haven't met them for more almost 9 years, at least still have somethings in common to chat about.
My New Zealand pictures can be seen at the following URL.
http://www.facebook.com/home.php#/album.php?aid=113229&id=520548450&page=3
Monday, August 31, 2009
Merdeka
I have a policy of maintaining at least 2 posts a months. And I feel absolutely disgusted with the timetable this semester, a 10-2-3 system which makes all students suffer because of continuous 10 weeks of studies, then comes the 2 weeks break. The two weeks break does not mean to be a break but rather a preparation for exams, presentations and reports which will be due in the final 3 weeks.
Some might ask why the hell is it 10-2-3, why not 7-2-6 system? Apparently, the state government and ANU made an agreement to allign school and uni holidays so that our lecturers will have time to spend with their kids. I don't know why this system is neccesary given that most of the lecturers are not in their 30's or 40's.
But anw, I find it really difficult to manage my time, especially when things due in the last 3 weeks of semester. Plus, the NZ trip which will be taking most of my 16 days of break. So again, I can predict this semester will be as bad as last year.
Before I dash off to my class, I would like to wish all Malaysians a Selamat Menyambut Hari Merdeka! and Selamat Berbuka Puasa Gavin!. Ciaoz.
Some might ask why the hell is it 10-2-3, why not 7-2-6 system? Apparently, the state government and ANU made an agreement to allign school and uni holidays so that our lecturers will have time to spend with their kids. I don't know why this system is neccesary given that most of the lecturers are not in their 30's or 40's.
But anw, I find it really difficult to manage my time, especially when things due in the last 3 weeks of semester. Plus, the NZ trip which will be taking most of my 16 days of break. So again, I can predict this semester will be as bad as last year.
Before I dash off to my class, I would like to wish all Malaysians a Selamat Menyambut Hari Merdeka! and Selamat Berbuka Puasa Gavin!. Ciaoz.
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